Managing agent maintenance · London

Local maintenance support that reduces the contractor chase.

Reactive repairs, planned remedials and post-handover support for residential blocks, build-to-rent, mixed-use developments and managed commercial property.

Commercial deliveryEstablished 2013Constructionline GoldSafeContractor approvedGas Safe registered
Problem and impact

Property managers should not have to manage the contractor as well as the building.

Missed updates, fragmented trades and unclear completion evidence create resident complaints and extra administration. Small but important faults are often the hardest jobs to place with large facilities contractors.

Intersmooth provides a named commercial route, confirms scope and authorisation, coordinates the right trades and reports what was found, completed and still recommended.

Discuss a live requirement
Low-risk first step

Test us on one repair, inspection or small works package.

Assess attendance, communication, cost control and completion reporting before making a wider commitment.

Call 0203 633 3558
Relevant support

Day-to-day and planned support for managed buildings.

  • Communal plumbing and drainage
  • Leaks and water-damage investigation
  • Heating and hot-water support
  • Electrical and HVAC remedials
  • Roofing and building-fabric repairs
  • Flooring and decoration
  • Post-handover building inspections
  • Void and minor refurbishment works
Why Intersmooth

A practical local alternative for individual sites and portfolios.

The service is designed for managing agents who need dependable local capacity, overflow support or a tested contractor for repairs and small works that sit below a national FM contract.

Intersmooth was named Housing 21 Contractor of the Year in 2025. Our contractor pack summarises company details, insurance, certifications, policies, competency and relevant experience.

Download contractor pack
Who we support
  • Managing agents and block managers
  • Build-to-rent operators
  • Freeholders and resident management companies
  • Facilities and estate managers
  • Developers moving buildings into operation
Buyer questions

Clear answers before the first job.

We agree site coverage, access, authorisation and reporting expectations during onboarding.

Can you support one building or a portfolio?+

Yes. The service can begin with one development or defined area and expand after the instruction, approval and reporting process has been tested.

Can you work alongside an existing FM provider?+

Yes. Intersmooth can provide local overflow capacity, specialist investigation or small works without asking the client to replace its main provider.

Do you support recently completed buildings?+

Yes. We can help separate everyday operational maintenance from issues that may need to be referred back through the construction defects process.

Can we request contractor information first?+

Yes. Download the summary contractor pack, then request the current supporting certificates, RAMS and competency evidence relevant to your instruction.

A low-risk first step

Give us one maintenance problem to solve.

Send a live repair, arrange a site introduction or ask for our contractor information.

Call the maintenance team