Maintenance that protects essential services and resident wellbeing.
Resident-aware plumbing, heating, drainage and multi-trade maintenance for care homes, supported living and specialist residential settings.
A building fault can become a care-continuity problem.
Loss of hot water, failed heating, blocked drainage or an unsafe room affects vulnerable residents and places immediate pressure on care staff. An ordinary domestic approach is not enough.
Intersmooth plans work around safeguarding, access, infection-control procedures, resident dignity and continuity of essential services. The care team receives clear updates without having to chase the contractor.
Discuss a live requirementTest us on one repair, inspection or small works package.
Assess attendance, communication, cost control and completion reporting before making a wider commitment.
Call 0203 633 3558Maintenance support shaped around occupied care settings.
- Heating and hot-water faults
- Leaks and drainage emergencies
- Bathrooms and sanitaryware
- Accessible adaptations and repairs
- Electrical and HVAC support
- Roofing and building-fabric repairs
- Planned works and decoration
- Room reinstatement and making good
Calm delivery matters as much as technical capability.
We understand that engineers work inside somebody's home and alongside busy care teams. Site procedures, appropriate communication and a controlled work area are built into the delivery plan.
Intersmooth was named Housing 21 Contractor of the Year in 2025. Our contractor pack summarises company details, insurance, certifications, policies, competency and relevant experience.
Download contractor pack- Care-home operators and regional estates teams
- Supported-living providers
- Property and facilities managers
- Procurement and approved-supplier teams
- Individual homes requiring local overflow support
Clear answers before the first job.
We agree site coverage, access, authorisation and reporting expectations during onboarding.
Can work be planned around residents and care routines?+
Yes. Access, resident needs, safeguarding and the continuity of essential services are discussed with the site before work starts.
Can you support several homes?+
Yes. Support can begin at one home and expand to a local portfolio once the operating and reporting process has been tested.
What onboarding evidence is available?+
Our contractor pack summarises insurance, registrations, accreditations, policies, training and relevant experience. Current supporting documents are provided when required.
Can we use Intersmooth for overflow work?+
Yes. We can provide local capacity for repairs and small works when an internal team or incumbent contractor needs additional support.
Give us one maintenance problem to solve.
Send a live repair, arrange a site introduction or ask for our contractor information.